In the service providing processes, the DIGITAL DOCS uses, sells, implements and maintains the software developed by the leading global and local developers certified by the appropriate government agencies for use with restricted access documents.
To use software products officially, an End-User License Agreement (EULA) must be signed between the user (service company) and the software developer. Its text often appears on the computer screen during the first steps of the software installation. When installing this software, the user agrees to the terms of the EULA.
CAUTION! The EULA generally prohibits the use of such software to provide services to third parties. In particular, this applies to the scanning software provided with the scanners. Such software is shareware – the EULA authorizes its use only by the buyer of the scanner for its own purposes, but does not grant such a right with respect to third parties, that is, it does not allow the owner of the scanner to use it to provide services to other parties. Often, unscrupulous service companies use such software contrary to the terms of the EULA, which can lead to undesirable consequences. In order to avoid the possibility of undesirable consequences, ask the service companies providing digitization services for proof of rights to use the software to provide services to third parties from the developer of such software and/or the EULA text in a language you understand.
When providing services, the DIGITAL DOCS uses license-clear software and its components. Usually, when digitizing large amounts of documents and photo-film-video-audio materials, in order to ensure the best quality, it is reasonable to use different software to digitize different parts (types) of the digitization array. In such cases, DIGITAL DOCS performs experimental studies and chooses the best types and components of software to digitize each type of part of the digitization array. So, for example, instead of using a single text recognition engine (Optical Character Recognition – OCR) through the use of standard software, which includes such an engine, for different types of documents, DIGITAL DOCS can use specialized software that makes it possible to connect different OCR-engines, which provides better quality of text recognition. In ultra-large document digitization processes, DIGITAL DOCS usually defines (describes) in a software way each document form to be recognized and/or indexed, and programs its recognition and/or indexing algorithms using modern tools, including artificial intelligence, neural networks, deep machine learning.